- For Group Internet-based programs (CFO Program; Future CFO Program and Boot Camps): These programs are delivered in real-time to a cohort of program members. At GrowCFO, we pride ourselves on building strong and supportive cohorts for each intake. Once a participant has committed to a cohort, we do not offer a refund to ensure a strong community of like-minded individuals who will serve as a valuable support network throughout the training journey is built. All program payments should be made directly to GrowCFO Limited, and we do not accept responsibility for any payments made elsewhere.
- For premium membership: QAS Self-study courses are available free of charge to premium members of GrowCFO and not sold separately. Memberships are available to purchase monthly or annually, and members can cancel membership at any renewal point. GrowCFO offers an unconditional 30-day money-back guarantee on all new memberships.
- For Group Internet based programs : Once a program has been announced, GrowCFO will make every effort to ensure the program takes place. Occasionally, it will be necessary to cancel a program. When this happens, participants will be informed by email or telephone and offered a place on the following program or a refund of money paid.
- For premium membership: The bundle of QAS self-study courses included within a GrowCFO membership will be updated from time to time. In the unlikely event that a course is withdrawn from the bundle of courses included within the membership, then members who have started that course will be informed and reasonable time given to complete the course.
Customer Support & Issue Resolution
Customer support is available by raising a ticket at email@example.com. Requests for support will usually be answered within one working day and passed to the appropriate member of the GrowCFO team for resolution.