Operational Driver

Overview

Modern-day CFOs are increasingly responsible for a wide range of operational duties, evolving beyond traditional finance functions to include strategic oversight in several areas. Initially, CFOs were focused on payroll processing and supporting HR functions. Over time, their roles expanded to include overseeing human resources, legal matters, and managing IT systems and implementations. More recently, CFOs have taken on responsibilities in procurement, workforce planning, and real estate management. Alongside these operational duties, CFOs are also expected to identify profit improvement opportunities and drive change across the organization. To excel in these areas, CFOs must develop a diverse skill set that includes influencing, change management, project management, outsourcing, restructuring, and integration. These skills enable them to lead with impact and contribute to organizational growth and efficiency.

Learning Objectives:

After completion of this course, participants will be able to:

  • Lead operations;
  • Implement and integrate systems;
  • Optimise business processes;
  • Embed finance across the business; and
  • Create dashboards.

Lessons:

Lesson 1: Operational driver: Overview

This section provides an overview of the CFO’s responsibilities towards being an operational driver, the requirements of this role and how to maximize your impact on the operations of your business.

Lesson 2: Lead operations

This section explores the core functions CFOs typically oversee, the challenges of juggling them, and the skills needed to lead each with confidence and impact.

Lesson 3: Implement and integrate systems

This section guides CFOs on choosing and integrating finance systems, managing risks, and aligning tools with strategy—while avoiding common pitfalls like overreliance on Excel.

Lesson 4: Optimise processes

Learn how CFOs boost efficiency by streamlining, automating, and improving processes using LEAN methods and strategic insights.

Lesson 5: Embed finance across the company

Learn how CFOs can embed finance across the business by building strong relationships, sharing insights, and educating teams to drive financial accountability and alignment.

Lesson 6: Capture data and create dashboards

This section explores finance’s role in Big Data strategy, implementation steps, key benefits, and how to capture and visualize data for impactful reporting.

Additional Information

CPD Hours: 5.2

Field of Study: Management Services

No prerequisite knowledge is required to be successful in this course.

No advance preparation is required.

Program Level: Basic

Delivery Method: QAS Self Study

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