Team Development 01 – Communications
Overview
Welcome to the first module in the GrowCFO Finance Team Development Programme
In this module, the challenge is to enhance your communication skills. Good communication skills are a key differentiator between a great technical accountant and a trusted member of the business team.
You will learn about communication skills in general and the core principles of great communication.
You will then apply these to different forms of both verbal and written communications and you will go on to look in detail at communication skills specific to:
- Team meetings
- Presentations
- Email and instant messaging
- Written reports
The course will introduce you to a number of different techniques that will help improve your communication skills. At the end of the course, you will have a set of tools that can enhance your communication whatever medium you are using. These alone are not enough. The only true way to get better at communication is to practice. Make sure you find the opportunity to put what you learn into practice as often as possible.
Learning Objectives:
After completing this course, you will be able to:
- Identify key communication challenges specific to finance roles.
- Recognize techniques to tailor financial messages for non-financial stakeholders.
- Select appropriate structures to present financial data clearly and persuasively.
- Differentiate between effective and ineffective approaches to managing high-stakes conversations.
- Identify methods to enhance credibility, presence, and influence during financial presentations.
This course includes practical exercises, mentor insights, and scenario-based questions to reinforce learning and ensure participants can apply key concepts in real-world finance leadership situations. Upon successful completion, participants will receive a CPD-accredited certificate.
Lessons:
Lesson 1: Communication Skills – Introduction
Discover how to communicate with clarity and impact to build trust, influence decisions, and lead effectively as a finance professional.
Lesson 2: Do you Listen to Others Properly?
Develop deep listening skills that help you build trust, enhance insight, and strengthen your influence across the business.
Lesson 3: Who are you Communicating With?
Learn how to tailor your message to different audiences by understanding their needs, reading emotional dynamics, and building stronger stakeholder relationships.
Lesson 4: What are you Communicating?
Master the art of clear communication by simplifying complexity, refining your message, and ensuring your insights are understood and remembered.
Lesson 5: Can you Tell a Story?
Discover how to transform financial data into compelling stories that inspire action, build connection, and drive strategic decisions.
Lesson 6: What About the Difficult Messages?
Navigate difficult conversations with honesty, clarity, and emotional intelligence while preserving trust and reinforcing your leadership.
Lesson 7: Team Meetings
Lead team meetings that align your people, surface risks early, and turn discussion into momentum through structure and presence.
Lesson 8: Making Your Presentations Powerful
Elevate your presentation skills to engage, persuade, and lead with clarity, confidence, and impact.
Lesson 9: Writing Business Documents
Strengthen your written communication by learning how to craft clear, purposeful documents that influence decisions and enhance your credibility.
Lesson 10: Do You Use Email Effectively?
Enhance your email effectiveness by writing with clarity, tone, and purpose to strengthen relationships and reinforce your leadership presence.
Additional Information
CPD Hours: 3.2
Field of Study: Communications and Marketing
No prerequisite knowledge is required to be successful in this course.
No advance preparation is required.
Program Level: Basic
Delivery Method: QAS Self Study
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