Enhance Your Finance Team's Interpersonal Skills
- CPD Hours / CPE Credits: 14
- Delivery: Virtual or In-Person
- Facilitators: Melanie Coeshott
FACILITATOR
Melanie Coeshott
Melanie is an award-winning career coach and mentor, a former Mastercard Financial Controller, and certified coach.
Interpersonal Skills Overview:
WORKSHOP 1
EFFECTIVE COMMUNICATION
WORKSHOP 2
ACTIVE LISTENING
WORKSHOP 3
NETWORKING
WORKSHOP 4
RELATIONSHIP-BUILDING
WORKSHOP 5
EMOTIONAL INTELLIGENCE
WORKSHOP 6
PERSONAL AWARENESS
WORKSHOP 7
ASSERTIVENESS
Learning Outcomes
On completion of Interpersonal Skills, your finance team will excel in forging stronger connections, navigating challenges, and fostering a thriving team dynamic. They will master essential skills to handle complex interpersonal dynamics, communicate effectively, and cultivate robust relationships, all crucial for success in a corporate finance environment.
Course Reviews
But this program wasn't just theoretical; it's a guide to unlocking change along with practical exercises. It provides insights into effective strategies, sustainable systems, and the human side of transformation – rallying teams and fostering collaboration. The case study at the end of the course was eye opening!
In essence, the Finance Transformation program can be a roadmap in the continuing evolving finance world. Having the opportunity to be part of this program, I can confirm that it empowers professionals to lead their organizations toward meaningful progress. If you're ready to shape the future of finance, this program is your invaluable collaborator.
We covered a wide range of topics from managing stakeholders to creating a project plan and even analysing available software solutions (who knew there were so many!). Oliver Deacon is an engaging facilitator who managed to keep the energy and interest high throughout despite it being virtual. He delivered a combination of theory based models with practical examples and the chance to deep-drive into the week's specific topic via smaller break out rooms. I'm extremely impressed with the breath of subject matter covered and how relevant and applicable it was made to feel within an NHS context even though it wasn't aimed at a public sector audience.
As a CIMA finalist, this Transformation Boot Camp brought my Strategic level studies to life; especially in our final session where we worked through a Case Study and tied all the different elements together. I walked away feeling inspired and excited about the opportunities we have for progress in this area! Finally, the care taken with the workbooks and presentation materials is testament to the passion and pride taken by Oli and the GrowCFO team and I very much look forward to working with them again in the future.
Who is Interpersonal Skills for?
Ambitious Professionals:
Ideal for accountants, financial analysts, and finance managers seeking to become dynamic, strategic finance business partners.
Progressive Finance Teams:
The course is perfect for organizations aiming to equip their team with the tools they need to transform into proactive partners who guide key business decisions.
Forward-Thinking Finance Leaders:
Great for finance leaders wanting to foster a culture of innovation and collaboration within your finance department.
Meet Your Course Facilitator
Melanie Coeshott
Lead Facilitator
Melanie is an award-winning career coach and mentor for finance professionals, recognized for her expertise and dedication. She is an ICAEW Fellow Chartered Accountant (FCA) and a Professional Certified Coach (PCC) with the International Coach Federation (ICF). Melanie boasts extensive experience in finance teams, having held various roles in training, coaching, mentoring, and board positions.
As a former Financial Controller at Mastercard, she was responsible for ensuring financial integrity, providing business advisory services, and managing stakeholder relationships.
Melanie began her career at BDO, where she earned her ACA qualification. Following this, she took on a variety of industry roles, leading multinational finance teams and gaining a wealth of experience.
Course Content
WORKSHOP 1
EFFECTIVE COMMUNICATION
Learn the art of conveying information clearly and succinctly while understanding the nuances of verbal and non-verbal cues, ensuring your messages resonate with your audience.
Through real-world scenarios, you'll refine your communication skills to foster better understanding and collaboration within your finance team.
Fields of Study:
Personal Development 2 CPE Credits (2 CPD Hours)
WORKSHOP 2
ACTIVE LISTENING
Delve into techniques that enhance your ability to fully comprehend and empathize with others' perspectives, leading to improved rapport and trust-building in professional interactions.
By completing role-playing and reflective exercises, you'll hone your listening skills to become a more attentive and supportive colleague.
Fields of Study:
Personal Development 2 CPE Credits (2 CPD Hours)
WORKSHOP 3
NETWORKING
Master strategies to expand your professional connections and leverage opportunities for career advancement.
From cultivating meaningful relationships to effectively navigating networking events, you'll gain the confidence and skills needed to build a robust network that propels your finance career forward.
Fields of Study:
Personal Development 2 CPE Credits (2 CPD Hours)
WORKSHOP 4
RELATIONSHIP-BUILDING
Explore proven techniques for establishing and nurturing strong connections with colleagues, stakeholders, and clients.
Through role-playing scenarios and interactive discussions, you'll learn how to build trust, resolve conflicts, and foster collaborative partnerships that drive success in your finance role.
Fields of Study:
Personal Development 2 CPE Credits (2 CPD Hours)
WORKSHOP 5
EMOTIONAL INTELLIGENCE
Develop a deeper understanding of your own emotions and those of others, empowering you to navigate interpersonal dynamics with empathy and insight.
Through self-reflection and experiential learning, you'll cultivate the emotional resilience and social skills to thrive in a diverse workplaces.
Fields of Study:
Personal Development 2 CPE Credits (2 CPD Hours)
WORKSHOP 6
PERSONAL AWARENESS
Cultivate self-awareness as the foundation for personal and professional growth, gaining clarity on your strengths, weaknesses, values, and goals.
By completing introspective exercises and feedback mechanisms, you'll deepen your understanding of yourself and enhance your ability to make informed decisions and manage interpersonal interactions effectively.
Fields of Study:
Personal Development 2 CPE Credits (2 CPD Hours)
WORKSHOP 7
ASSERTIVENESS
Learn to express your thoughts, feelings, and needs confidently and respectfully, while actively listening and maintaining healthy boundaries.
With practical scenarios and role-playing exercises, you'll build the assertiveness skills necessary to advocate for yourself and others, navigate conflicts, and achieve mutually beneficial outcomes.
Fields of Study:
Personal Development 2 CPE Credits (2 CPD Hours)
Trusted and Accredited
Tools Your Team Will Learn
Effective Communication
Master clear, concise messaging to enhance team collaboration and stakeholder engagement, ensuring seamless communication across departments.
Active Listening
Develop deep understanding and empathy, fostering stronger relationships and conflict resolution within your team and with clients.
Networking
Expand your professional network, opening doors to new opportunities and resources for career advancement and skill development.
Relationship-Building
Cultivate lasting connections, enhancing teamwork and trust within your finance function, leading to increased productivity and job satisfaction.
Emotional Intelligence
Navigate complex interpersonal dynamics with sensitivity and awareness, fostering a positive work environment and reducing conflicts.
Personal Awareness
Understand your impact on other people, empowering personal growth and effective self-management in challenging situations.
Assertiveness
Advocate for yourself and your team with confidence, ensuring your voice is heard and respected in decision-making processes.
Empathy
Relate to the circumstances of others, fostering a supportive and inclusive workplace culture where team members feel valued and understood.
After Completing Interpersonal Skills, Your Team will…
- Effectively communicate complex financial information to diverse stakeholders with clarity.
- Demonstrate active listening skills to understand diverse perspectives and concerns.
- Expand professional networks through strategic networking connections.
- Cultivate strong relationships built on trust, respect, and mutual understanding.
- Harness emotional intelligence to navigate complex situations with empathy and insight.
- Increase personal awareness to recognize and manage people’s emotions for better interactions.
- Assertively communicate needs, opinions, and boundaries while respecting others.
- Influence decisions and outcomes through persuasive and impactful communication.
- Foster collaboration and teamwork by fostering a culture of open communication.
- Navigate challenging conversations professionally, fostering positive outcomes.
Case Studies
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Case study title number 3
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Speak to Catherine or Shelly Today
to Book Your Team on this Course
Speak to Catherine or Shelly Today to Book Your Team on this Course
Book a call with one of our finance team training directors to discuss your requirements and book your training.
Catherine Marks
Finance Team Training Director
Shelly Adams
Finance Team Training Director
