Manage Stakeholders: Influence with Integrity, Master the Conversations
Overview
True finance leadership is about engaging, influencing, and aligning diverse stakeholders to drive meaningful outcomes. This course equips finance professionals with the skills to build strong, trust-based relationships across the business and beyond, using a structured approach to stakeholder management. Participants will learn to understand what different stakeholders value—such as the board, CEO, or external partners—and how to navigate relationships upward, laterally, and outward. You will develop the ability to tailor communication, challenge constructively, and lead with clarity. The result: stronger alignment, greater influence, and lasting credibility across the enterprise.
Learning Objectives:
After completing this course, you will be able to:
- Identify key internal and external stakeholders relevant to a finance leader’s role.
- Understand the expectations board members have of CFOs and how those expectations vary across stakeholder groups.
- Select effective strategies to build and maintain trust with senior internal stakeholders.
- Tailor communication styles and messaging to meet different stakeholder needs.
- Apply techniques to influence outcomes through alignment and strategic input.
This course includes practical exercises, mentor insights, and scenario-based questions to reinforce learning and ensure participants can apply key concepts in real-world finance leadership situations. Upon successful completion, participants will receive a CPD-accredited certificate.
Lessons:
Lesson 1: Stakeholder Foundations – Understanding the Landscape
Build strong stakeholder relationships by mapping influence dynamics, understanding priorities, and aligning your approach with the needs of those who shape your success as a finance leader.
Lesson 2: Strategic Relationships – Leading from the Middle
Learn to lead from the middle by building trusted relationships with senior stakeholders, earning credibility, and communicating with authority to influence decisions at the highest levels.
Lesson 3: Communicating & Connecting with Impact
Enhance your communication skills to deliver financial and strategic insights with clarity and impact—strengthening stakeholder engagement, building trust, and becoming a go-to voice across your organization.
Additional Information
CPE Credits / CPD Hours: 1.5
Field of Study: Management Services
No prerequisite knowledge is required to be successful in this course.
No advance preparation is required.
Program Level: Basic
Delivery Method: QAS Self Study
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