Communication Skills Final Assessment

How important is it to listen to others? Which of the following will give you the best results?

Not at all, the key thing is to get my message heard
I need to give people the opportunity to feedback about my proposals
I need to be able to answer any questions about my proposals
Good communication comes from understanding the needs of others. I need to listen at least twice as much as I speak

Merrick Rosenberg referred to a number of personality types you need to adapt your communication toward, how many birds did he refer to?

Is it just the words you use that are important?

Yes, just the words
The words are most important, but the tone and body language I use can make a difference
Words, tone and body language are equally important
While people are impacted by my words and their tone, 55% of their attention goes to my body language
Body language forms 75% of the message

How are you going to change your communication style as a result of this course?

This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.

According to Sandra Folk from The Language Lab what are the 3 Ps of Communication?

Can you tell stories about financial data?

David JP Phillips gave us 5 principles for avoiding “Death by PowerPoint”.

One of these was the maximum number of objects on a single slide. Can you remember how many?

The headline should be the biggest item on the slide

True or false? White is the best background colour for your slides

Fill in the blanks

Should you make sure you cc everyone who needs to take action as a result of your email?

Team Development 01 – Communications