Soft Skills
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Soft skills – Overview5 Lessons
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Communication36 Lessons
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Communication
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How to communicate a message
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Communication and the Finance Team
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Assess your Existing Communication Skills
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Learning to listen
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How to develop deep listening
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Understand your audience
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Take the temperature
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Taking Account of Different Personalities
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How Well do you Know your Audience?
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Keep it Simple
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Shape Your Message
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Be Your Own Editor
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Introduction to Storytelling
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Storytelling and Business
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What Makes a Good Story?
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Why Is Storytelling So powerful?
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How Good Are You at Storytelling
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Delivering Bad News
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Team Meetings: Be Present and Provide Insight
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Make Your Meetings Effective
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Avoid Surprises
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Present With Confidence
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The Purpose of Your Presentation
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Structure Your Presentation
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Non-Verbal Communication
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Death by Powerpoint
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Introduction to Business Writing
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Reporting Business Performance
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Structuring a Report
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Communicating Instructions
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Writing a Business Justification
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How Good is your Written Communication?
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How Do You Respond to Email?
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Sending Email
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Replying to Email
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Communication
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Relationship-building16 Lessons
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The importance of building work relationships
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Why relationships help your career
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How the best leaders leverage existing relationships
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How to build new relationships
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How to introduce yourself properly
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Interacting with new people
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Building relationships – A CFO’s perspective
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Build a powerful network
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How to stand out on LinkedIn
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How to grow your LinkedIn network
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How to build better relationships with your colleagues
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Maintaining your relationships over time
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Building rapport
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Emotional Intelligence
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EQ versus IQ
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Myers-Briggs personality test
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The importance of building work relationships
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Gravitas12 Lessons
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Gravitas – A CFO’s perspective
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Improve your gravitas and perception
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Understand your personal brand
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Develop your personal brand
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The power of your personal brand
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Charisma
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Assertiveness: Paying attention to our language
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Self-confidence
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Confidence – A CFO’s perspective
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Increasing your confidence
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Overcome Imposter Syndrome
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Imposter Syndrome – A CFO’s perspective
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Gravitas – A CFO’s perspective
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Trustworthiness7 Lessons
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Personal effectiveness16 Lessons
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The importance of personal effectiveness
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Why personal effectiveness helps your career
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How the best leaders display personal effectiveness
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Personal effectiveness behavioural traits
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The seven habits of highly effective people
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Surround yourself with the right people
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Three reasons why finance leaders stagnate
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Creating time for strategic thinking
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Adding value to the end user
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Problem-solving
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Resilience
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Time saving tips for finance leaders
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How to become time rich
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The four D’s of time management
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Self-reviewing your work
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Feeling overwhelmed with tasks
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The importance of personal effectiveness
Quizzes
Participants 3926
Well done for getting to the last stage of the Soft Skills course. There’s one more thing to do before we issue you with a certificate to celebrate your achievement. Just answer a few simple questions to demonstrate your new knowledge.
The pass mark is 70%. If you score less than this please review your answers and then restart the quiz.
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Question 1 of 10
1. Question
What percentage of your career success does research suggest that soft skills contribute towards?
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Question 2 of 10
2. Question
What is considered to be the most important soft skill for a finance leader?
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Question 3 of 10
3. Question
What is The Myers-Briggs personality test designed for?
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Question 4 of 10
4. Question
What percentage of finance leaders have higher levels of EQ than IQ according to a recent GrowCFO community poll?
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Question 5 of 10
5. Question
What is gravitas?
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Question 6 of 10
6. Question
How can you become more charismatic?
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Question 7 of 10
7. Question
How should you deal with an unreasonable request from your boss?
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Question 8 of 10
8. Question
Which of the following actions will damage trust?
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Question 9 of 10
9. Question
What are the four Ds of time management taught in this course?
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Question 10 of 10
10. Question
Which of the following is not one of the seven habits of highly effective people?
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