Soft Skills
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Soft skills – Overview5 Lessons
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Communication36 Lessons
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Communication
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How to communicate a message
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Communication and the Finance Team
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Assess your Existing Communication Skills
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Learning to listen
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How to develop deep listening
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Understand your audience
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Take the temperature
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Taking Account of Different Personalities
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How Well do you Know your Audience?
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Keep it Simple
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Shape Your Message
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Be Your Own Editor
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Introduction to Storytelling
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Storytelling and Business
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What Makes a Good Story?
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Why Is Storytelling So powerful?
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How Good Are You at Storytelling
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Delivering Bad News
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Team Meetings: Be Present and Provide Insight
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Make Your Meetings Effective
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Avoid Surprises
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Present With Confidence
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The Purpose of Your Presentation
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Structure Your Presentation
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Non-Verbal Communication
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Death by Powerpoint
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Introduction to Business Writing
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Reporting Business Performance
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Structuring a Report
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Communicating Instructions
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Writing a Business Justification
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How Good is your Written Communication?
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How Do You Respond to Email?
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Sending Email
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Replying to Email
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Communication
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Relationship-building16 Lessons
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The importance of building work relationships
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Why relationships help your career
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How the best leaders leverage existing relationships
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How to build new relationships
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How to introduce yourself properly
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Interacting with new people
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Building relationships – A CFO’s perspective
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Build a powerful network
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How to stand out on LinkedIn
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How to grow your LinkedIn network
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How to build better relationships with your colleagues
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Maintaining your relationships over time
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Building rapport
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Emotional Intelligence
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EQ versus IQ
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Myers-Briggs personality test
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The importance of building work relationships
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Gravitas12 Lessons
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Gravitas – A CFO’s perspective
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Improve your gravitas and perception
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Understand your personal brand
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Develop your personal brand
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The power of your personal brand
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Charisma
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Assertiveness: Paying attention to our language
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Self-confidence
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Confidence – A CFO’s perspective
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Increasing your confidence
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Overcome Imposter Syndrome
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Imposter Syndrome – A CFO’s perspective
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Gravitas – A CFO’s perspective
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Trustworthiness7 Lessons
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Personal effectiveness16 Lessons
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The importance of personal effectiveness
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Why personal effectiveness helps your career
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How the best leaders display personal effectiveness
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Personal effectiveness behavioural traits
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The seven habits of highly effective people
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Surround yourself with the right people
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Three reasons why finance leaders stagnate
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Creating time for strategic thinking
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Adding value to the end user
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Problem-solving
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Resilience
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Time saving tips for finance leaders
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How to become time rich
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The four D’s of time management
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Self-reviewing your work
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Feeling overwhelmed with tasks
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The importance of personal effectiveness
Quizzes
Well done for getting to the last stage of the Soft Skills course. There’s one more thing to do before we issue you with a certificate to celebrate your achievement. Just answer a few simple questions to demonstrate your new knowledge.
The pass mark is 70%. If you score less than this please review your answers and then restart the quiz.
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Question 1 of 10
1. Question
What percentage of your career success does research suggest that soft skills contribute towards?
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Question 2 of 10
2. Question
What is considered to be the most important soft skill for a finance leader?
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Question 3 of 10
3. Question
What is The Myers-Briggs personality test designed for?
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Question 4 of 10
4. Question
What percentage of finance leaders have higher levels of EQ than IQ according to a recent GrowCFO community poll?
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Question 5 of 10
5. Question
What is gravitas?
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Question 6 of 10
6. Question
How can you become more charismatic?
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Question 7 of 10
7. Question
How should you deal with an unreasonable request from your boss?
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Question 8 of 10
8. Question
Which of the following actions will damage trust?
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Question 9 of 10
9. Question
What are the four Ds of time management taught in this course?
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Question 10 of 10
10. Question
Which of the following is not one of the seven habits of highly effective people?
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